Dr. Carol Flemings book It’s The Way You Say It is the the first comprehensive guide to improve communication skills.  It is for people who want to refine their voice, words and demeanor and speak their mind effectively. Written by the most qualified speech consultant in America, Dr. Carol Fleming.

It’s the Way You Say It! is easy to follow and implement and is written in a style that is personal, warm and encouraging.  It not only clearly describes the most common communication problems the average person brings to Dr. Fleming but offers step-by-step approaches to improvement that a person can do on their own.

It’s the Way You Say It! offers hope and action along with information and encouragement.  It is a comprehensive guide to vocal development and improvement of communication skills for people who want to make their speaking more impressive.

The book offers:
  • Useful vocal self evaluation tool
  • Valuable tips to solve specific voice problems
  • Expert advice how to develop a dynamic voice
  • Advice on how to become verbally competent and fluent
  • Practical methods to become well spoken
  • How to speak with comfort and confidence
  • Steps to become approachable, and gracious.
  • Professional guidance in conquering stage fright
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“No other skill will position you ahead of your competition as much a good speaking and presentation skills. No book approaches the depth and breadth of Carol Fleming’s, “It’s The Way You Say it!”.
Having personally worked with Carol and recommended her frequently, I am confident in saying Carol Fleming is the most highly qualified and experienced speech consultant I have met in my 30 years of professional speaking and coaching.
I confidently recommend Carol’s book to anyone looking for proven methods of self improvement.”

 

Patricia Fripp, Past President, National Speakers Association, Co-Author “Speaker’s EDGE: Secrets and Strategies for Connecting with Any Audience.”

The SERIOUS BUSINESS of SMALL TALK

Dr. Fleming’s new book to be published in February 2018
Publisher: Berrett-Koehler

For a lucky few, light conversation at mixers, conventions, conferences, parties and social events is a breeze. If it is a breeze for others, maybe for you it is rough weather.

Much of your personal success hinges on the effectiveness of your personal communication skills. Whether or not new doors are opened to you may depend on how well you can turn a stranger into a friend or business partner. Small talk is the only way to make meaningful contact with new people in your life, and to increase the bonds with friends and family.

This book teaches you the concrete skills of small talk, and promises to increase your understanding of what small talk is and what it does, while revealing the rituals and strategies for developing conversation.

You may not think you have the “gift of gab”, but Carol Fleming will convince you that you can master the fine art of small talk in all of your business and social encounters.

Dr. Carol Fleming holds a M.A. and Ph.D. from Northwestern University, she is a communications coach in private practice since 1980 and author of the best-selling series The Sound of Your Voice and The Serious Business of Small Talk. She specializes in vocal development and communication training and brings her unique knowledge and skills to the speaking needs of individual and corporate clients.

Phone: 415.769.5926
Address: 326 Los Palmos Dr.
San Francisco, CA 94127