You are going to give some important information to someone; perhaps an instruction or constructive criticism. You, the source, just open your mouth, articulate your message and it transmits to the receptive listener, right? Communication complete!, you think.
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Let’s imagine you are giving a party and want to make a welcoming speech to your guests. What would you do? Probably all of the following:
When you want to improve any aspect of your speech there is one absolutely indispensable feature you must incorporate into your practice: other people. If you wanted to increase your vocabulary, of example, the stimulation of others will serve you better than time spent alone, agonizing over a ...
Continue Reading →She says to him, “When are you going to do that?”. An objective listener would have described her question as straightforward and neutral, seeking information.
She actually had two listeners; one who was in fact objective (me) and her soon-to-be ...
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We need to understand what professionalism means. It is as simple as one-two-three.
Professionalism
As a consumer yourself, wouldn’t you lose confidence:
